Shipping Policy
Who we are
Silkora is operated by Ouskey Digital Studio (owner: Ousman Badjie), Mjölkvägen 16 Lgh14038, 906 28 Umeå, Sweden. Email: ouskeydigitalstudio.business@gmail.com.
Where we ship
We deliver worldwide to the following destinations:
- Sweden
- European Union countries
- United States
- United Kingdom
- Canada
- Australia
- Other international countries listed at checkout
Shipping costs
Shipping is free to all countries we deliver to.
Fulfilment
Orders are fulfilled by our supplier partner and ship from overseas warehouses.
Delivery times
Delivery times vary depending on your destination.
Tracking
Once your order ships, we will email you a tracking number. You can follow your parcel on our Track Order page.
Customs, duties and taxes
For orders delivered outside the EU, customs or import duties may be charged by local authorities. These charges are the customer's responsibility.
Contact
Questions about your delivery? Email us at ouskeydigitalstudio.business@gmail.com or use our Contact page.